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01522 811602 Customer Testimonials

Housing Solutions

"Housing Solutions is a Housing Association based in Maidenhead. All our staff who are customer facing have been through the Breakaway Techniques training provided by BTS UK LTD. Feedback from staff has been excellent. They commented on the quality of the trainer and the content of the course being pitched at the right level. They said following the course they would feel confident in dealing with a vulnerable situation. I would not hesitate to recommend the Breakaway Techniques training course provided by BTS UK Ltd"


A Blackwell, Learning & Development Advisor, Housing Solutions


Brookfield Community School

“The training we received to 10 Staff on Breakaway and Restraint was exactly the type of training we were looking for.  The training was professionally delivered, with useful and clear resources provided.  There was an excellent balance between the theoretical element of the training which centred round the legal side and the implications of restraining someone and the practical activities.  Staff particularly enjoyed the second day which was mostly practical as it brought the first day to life. A very useful, informative and hands on training session.

S Dooley, Deputy Headteacher, Brookfield Community School

Lytham Care


 “We were delighted with the training delivered.  The team attending were all new to the role and prior they were very apprehensive about physical intervention. The trainer was excellent and offered clear, precise direction and information. The handouts given also supported the training and have been invaluable to staff. I would highly recommend the 2 day course and the trainer.”

P Constance, Care Manager, Lytham Care

Autism Care UK

“Autism Care UK Ltd has used Bespoke Training Services UK Ltd for 2 years and has found them to deliver a personal and friendly service. The trainers are professional in their approach and fully prepared to meet the needs of the learner. The content of the sessions are interactive and interesting to the learner and from the positive feedback received from the learners they have been able to take the learning and use it effectively in the work environment. I would be happy to recommend Bespoke Training Services UK Ltd as they deliver their training to a high standard while incorporating the needs of the organisation and the individual learners.”

R Gray, HR & Training Manager, Autism Care UK

Georgiana Care Home

“We have used Bespoke Training Services UK Ltd for our three homes in Heritage Care Homes Ltd and have been really pleased with the professionalism and the content of the courses. The trainers are very knowledgeable and always willing to answer questions and give support to candidates.”

M Ainsbury, Manager, Georgiana Care Home



Willowbanks Care Home

“I have used Bespoke Training Services UK Ltd for a long time and I have always found them to be professional, organised and willing to listen if I want to include certain criteria into their training. In fact I don't tend to use any other company now as they always seem to meet my needs for my staff, and they do great deals!!!!

S Raynor, Care Home Manager, Willowbanks Care Home


Goldcare Ltd

“Excellent course. Kept it simple and easy to understand. Will continue to use Bespoke Training Services UK Ltd for all courses as standards are excellent.”

L Fall, Area Manager, Goldcare Ltd


Reading Borough Council

"Bespoke Training Services UK Ltd are responsive to our training needs and have developed sessions that are tailored specifically to our organisation. We are very pleased with the courses that have been delivered for us."


Reading Borough Council